CRM Software for Hotel Industry

Delight your Guests and Build Brand Loyalty with our Customized Hotel CRM Software

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Capture Leads From Everywhere

Sales Team

Enable your Sales team to manage leads, deals, activities, meetings, quotations and more on the go with a Mobile App.

Tele-Calling

An Inbound and Outbound Call centre Solution integrated with the CRM. Click to call, Predictive Dialing, Call logs and Popups make it easier for your tele-callers

Website Integration

Leads from your website pages come directly into your CRM. Lead Distribution happens according to set predefined rules.

Hotel Booking Portals

In today’s time, online portals generate a lot of business. Integrate portals directly into your CRM. No need for Manual Entry.

Walk-in Leads

Guests and travellers come directly come to the Hotel and enquire or book. Your booking staff gets all that into CRM.

Booking Agents Portal

Extend your CRM to your booking Agents. They can enter Guests data and bookings directly from their PC or Mobile.

Social Media Lead Capture

Don’t miss the Social Media buzz. Capture leads from Social Media Marketing, right into CRM. Facebook, Twitter, LinkedIn, Instagram.

Manual Entry / Import

Easy data entry on Mobile and Web interface. Support for Card readers. Import existing data or integrate with other software with CRM API

Integration with third party

Integrate with various marketing platforms, ERP and other software platforms. Matured restful API makes integration easy.

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Suitable for Any Hotel in the Hospitality Industry

• Business or Luxury Hotels
• Hotel Chains with Multi location, Multi property hotels.
• Hotels with Banquet Halls and Restaurants
• Resort and Suite Hotels.
• Budget Hotels or 5 star or 7 star properties.
• Exotic or Historic Destination Hotels/Resorts
• Agents who book for above hotels.
• Hotels with Corporate Contracts or walk-in Guests.

A Hotel CRM Software, which integrates Seamlessly with everything else.

• Centralised communication with Telephony, SMS, Whatsapp, Email.
• Your Websites.
• Social Media Advertisements.
• Property Management Systems
• Loyalty Management system
• ERP
• Hotel Booking Portals.
• Booking Portal access for Agents.

Send Customised Proposals & Quotations with few clicks.

• Create proposals directly from CRM.
• Hotel Rooms, Banquet Halls, and any other property.
• Number of rooms, Number of nights.
• Manage categories and sub categories of Property.
• Include other things like Adventure, Activity or entertainment.
• Quote for multiple properties or multiple Locations
• Include Check-in and check-out (or start/end information).
• Multiple versions of quotation possible.

Manage entire Sales & Marketing Process

Marketing Automation

Automate Marketing campaign directly from CRM with integrated SMS, Email, WhatsApp, & Calls.

Sales Followup

Fortune is in follow-up, Never miss a lead. Meetings & follow-up notifications.

Categorisation of Leads

Classify, & categories Leads based on the requirement, qualification criteria, or custom criteria

Quotations & Proposals

Create & send Proposals & quotations from the CRM. Multiple formats & custom fields possible.

Funnel Management

Manage Team-wise, property-wise, stage-wise, Sales Funnel. Makes Sales forecasting easy.

Sales
Tracking

Track performance & activities of your Sales team. Insightful CRM Dashboards on Mobile & computer.

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Customer Sucess Story